Legal · Terms of service

Terms & conditions

Doc · Terms
Updated May 4, 2026
v2.6

Please read these terms carefully before using our services. They govern your access to and use of SupaTeam's AI-powered social media management platform. By using the service, you agree to be bound by these terms.

§ 01

Agreement overview

By accessing or using SupaTeam, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and SupaTeam. If you disagree with any part of these terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including organizations, businesses, and individuals. You represent and warrant that you are at least 18 years of age and have the legal capacity and authority to enter into these Terms.

SupaTeam provides a comprehensive AI-powered social media management platform designed to help businesses automate their marketing operations through intelligent autonomous agents. Our service features four specialized AI agents: Maya (Social Media Manager), Tobi (Research Strategist), Bianca (Product Innovator), and Luna (Growth Architect).

§ 02

Account registration and security

To access and use the Service, you must create an account and maintain the security of your credentials.

§ 03

AI agent behavior & user responsibilities

SupaTeam employs four autonomous AI agents powered by Anthropic Claude to automate various aspects of your marketing operations. Understanding your responsibilities is critical.

§ 04

Subscription plans & payment

Access to the Service requires a paid subscription with specific billing terms.

§ 05

Third-party services & integrations

The Service operates in conjunction with various third-party platforms and service providers. Your use of these integrations is subject to both these Terms and the applicable third-party terms of service.

§ 06

Warranties & limitation of liability

Understanding the limitations and disclaimers that apply to your use of the Service.

Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant error-free, secure, or uninterrupted service.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPATEAM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
§ 07

Contact information

For questions about these Terms and Conditions, please reach out:

Location
Kampala, Uganda
Response time
3–5 business days

These Terms and Conditions were last updated on May 4, 2026. We may update them from time to time. Material changes will be communicated via email or dashboard notification.